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  #1  
Old May 30th, 2017
Dom Dom is offline
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Default Loud Max?

I have an original Max, actually one of the first ones available when they came out... In all honesty it quickly became our travel detector for rental cars, vacation home car etc.. Didn't see much use and was a ton of false alerts. Recently we added a 4th car to the household and until I can figure out the best remote installed detector it has been seeing lots of use. The firmware updates (had never been updated) seem to have worked nicely and not too many false! However I never noticed before, but the new car is silent inside that the unit itself makes a lot of noise, kind of like constant static inside it, doesn't feel hot or anything, no flickering at all works just find but definitely has noise inside it. Is this a common thing?
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  #2  
Old May 30th, 2017
DetectorDan DetectorDan is offline
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Dom -

Does it sound like the hiss you get if you turn your stereo volume up between songs?

One thing to try, especially if your warning sounds are loud enough is to turn down the volume a bit. If the hiss is coming from your speaker, turning down the volume should reduce it.

If the hiss goes down with the volume control and if your warning sounds are loud enough, I wouldn't worry about it. If the hiss/noise remains constant after reducing the volume, you might consider calling Escort's customer service to ask about it.

Hopefully, someone else will weigh in with their thoughts.

Dan
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  #3  
Old May 30th, 2017
Dom Dom is offline
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Thanks Dan, I actually just checked that based of your suggestion! I get that low hiss regardless of the volume setting... Stationary the detector doesn't make and noise other than that hiss. When driving its like a low static from time to time almost like the processor is working or something. It is not the bracket as I disconnected it to keep nest to my ear to double check, shaking it or moving the power cord around does not trigger the noise either. Odd
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  #4  
Old May 31st, 2017
DetectorDan DetectorDan is offline
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Dom -

Quote:
I get that low hiss regardless of the volume setting... Stationary the detector doesn't make and noise other than that hiss. When driving its like a low static from time to time almost like the processor is working or something.
Well...the processor is always working even when the detector isn't seeing radar. Since the hiss isn't affected by the volume level what you're hearing might be some noise from the detector's switching power supply. Sometimes switching power supplies make a little audible noise especially after they're a few years old. A lot of times, it's nothing to worry about.

To be on the safe side, a call to Escort's customer service line would probably be a good idea. They may tell you it's nothing to worry about as long as the noise doesn't get louder or become more constant/frequent. But they're the experts so take advantage of their knowledge.

I don't know whether you purchased the extended warranty but if your Max was really one of the first ones, then you're probably outside even an extended warranty so you'll have to pay for the repair. If Escort's CS says to send it in, definitely follow their advice even though you'll have to pay. If the noise is what I suggested (above), it's quite likely some units do it with age and it may not be a big deal - other than whatever annoyance the noise has for you.

Call customer service and let us know what happens.

Dan
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  #5  
Old May 31st, 2017
Dom Dom is offline
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Will do! I attempted an on line chat today from work but it didn't seem to be functioning correctly. Thanks, I will keep you updated!
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  #6  
Old May 31st, 2017
DetectorDan DetectorDan is offline
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Dom -

A while back, ER (Escort Radar) mentioned that the chat lines had temporarily reduced their hours. I don't know if this is still the case. This was mentioned two or three months ago so I don't know what the current status is.

Call - you won't have to wait for an answer. Other than waiting a few minutes on hold, I've never had a problem reaching them.

Dan
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  #7  
Old June 1st, 2017
Dom Dom is offline
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Seems like nothing to worry about, the plastic housing is what is making the noise, its just the construction of the unit as per Ouan at tech support.
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