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  #1  
Old May 17th, 2013
c0ol2 c0ol2 is offline
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Default Is it just me? case cracking

I have had this 8500 x50 radar for about 3 weeks. I love it. I really pay attention to the alerts. My previous snake detector was giving me so many false alerts that I wouldn't pay attention. Only problem I have with the radar is the top case has been cracking with the sun and heat.

https://www.dropbox.com/s/paj0ua7tq9...2010.12.15.jpg

I looked up close seems like there is this thin layer that is cracking. Anyone have this issue?
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  #2  
Old May 17th, 2013
Butcher318 Butcher318 is offline
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Two things, first I would get with Escort to have that repaired since the unit is only 3 weeks old. Next, when not in use take that unit down so it does not just sit and bake in the sun.
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  #3  
Old May 17th, 2013
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EscortRadar EscortRadar is offline
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c0ol2,

Please send me a private message with your name and address and the serial number of this X50 so that we can take care of replacing it. You are also welcome to call our service department at the number in my signature below.

You didn't happen to use a chemical cleaner on it did you? If you did then we will still cover the replacement of your X50. We would just like any information that may help us determine the cause of it.

I apologize for the inconvenience.
Thank you for your assistance.
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  #4  
Old May 17th, 2013
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TBNTX TBNTX is offline
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Quote:
Originally Posted by c0ol2 View Post
I have had this 8500 x50 radar for about 3 weeks. I love it. I really pay attention to the alerts. My previous snake detector was giving me so many false alerts that I wouldn't pay attention. Only problem I have with the radar is the top case has been cracking with the sun and heat.

https://www.dropbox.com/s/paj0ua7tq9...2010.12.15.jpg

I looked up close seems like there is this thin layer that is cracking. Anyone have this issue?
Did you, by any chance, apply something like Armorall to your 8500?
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If you need immediate help, please call Escort Radar customer service right after they open at 9:00 A.M. Eastern time, at 1-800-543-1608, option 2. Wait for the pause following the message and use the option for a call-back.
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  #5  
Old June 20th, 2013
Meg69 Meg69 is offline
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Default It's not just you...

My brand new Black from Best Buy after literally 3 DAYS, pic below. No chemicals, not wiped with anything, the only thing it was exposed to was heat from being mounted on my windshield, for 3 days. (Half of which were nights of course), so really it's 1.5 days at most of actual sun light. It goes without saying a radar detector must be able to not fall apart in 3 days on your windshield.

And yet, all other Escorts me and my wife have owned, in identical circumstances, were fine after being mounted 24/7 for literally years at a time, not one crack. I wonder if switching from the gray to black finish has something to do with it.

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  #6  
Old June 20th, 2013
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Freebird Freebird is offline
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I would bet the case is fine, but the paint is cracking. Bet the black paint/finish expands in the summer heat and cracks.
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  #7  
Old June 20th, 2013
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EscortRadar EscortRadar is offline
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Quote:
Originally Posted by Meg69 View Post
My brand new Black from Best Buy after literally 3 DAYS, pic below. No chemicals, not wiped with anything, the only thing it was exposed to was heat from being mounted on my windshield, for 3 days. (Half of which were nights of course), so really it's 1.5 days at most of actual sun light. It goes without saying a radar detector must be able to not fall apart in 3 days on your windshield.

And yet, all other Escorts me and my wife have owned, in identical circumstances, were fine after being mounted 24/7 for literally years at a time, not one crack. I wonder if switching from the gray to black finish has something to do with it.
Meg69, please return it to Best Buy for replacement. You can also contact our service department at the number in my signature below.

This is not to be expected. It should be able to the heat/sun from being mounted in a vehicle's windshield.
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  #8  
Old June 21st, 2013
CerMond CerMond is offline
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The case of the device becomes in China?
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  #9  
Old June 25th, 2013
jirvin1120 jirvin1120 is offline
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So did the OP get it taken care of?
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  #10  
Old June 30th, 2013
demoncamber demoncamber is offline
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I have the same issue: http://escortradarforum.com/forums/s...ead.php?t=8545
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