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  #1  
Old May 28th, 2021
iblong iblong is offline
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Join Date: Jun 2019
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Default Escort Live login issues

I was having Escort Live login issues and called the support number and on it's options recording it acknowledged they knew about an Escort live login issue and then closed for the long holiday weekend without fixing it???

WTH?

MODERATOR: I've moved this from Redline 360c section to the Escort Live section for better visibility.

Last edited by TBNTX; May 29th, 2021 at 08:18 AM. Reason: Moving post to correct section
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  #2  
Old May 28th, 2021
pl8rzclub pl8rzclub is offline
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Been haveing the same issue. I have been unable to log in all day. Says I have wrong password or email address. I changed my password several times. Still unable to log in.
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  #3  
Old May 29th, 2021
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EscortRadar EscortRadar is offline
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Posts: 17,080
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Let us know if you continue to notice issues. I am able to log out and log in without any issues.

Please include your phone make, model, and OS version.

Thank you
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  #4  
Old May 29th, 2021
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rottikid rottikid is offline
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Default Escort live canít login

This has been going on for several days. Great for holiday weekend. Help please
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  #5  
Old May 30th, 2021
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TBNTX TBNTX is offline
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Quote:
Originally Posted by rottikid View Post
This has been going on for several days. Great for holiday weekend. Help please
I'm not having any issues logging int EL. Have you tried logging out and then logging back in?
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  #6  
Old May 30th, 2021
Scooterboy Scooterboy is offline
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Always have trouble logging!
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  #7  
Old June 3rd, 2021
Lobotico Lobotico is offline
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Join Date: Feb 2018
Posts: 22
Default Same here

Quote:
Originally Posted by iblong View Post
I was having Escort Live login issues and called the support number and on it's options recording it acknowledged they knew about an Escort live login issue and then closed for the long holiday weekend without fixing it???

WTH?

MODERATOR: I've moved this from Redline 360c section to the Escort Live section for better visibility.

I emailed, no response. I called they acknowledged that there's a problem, and I'm still waiting. My app has become useless. When I try to reset my password, it takes me to the Drive Smart app!. I have never used it!!
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  #8  
Old June 3rd, 2021
mtime mtime is offline
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Join Date: Jun 2015
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Quote:
Originally Posted by Lobotico View Post
I emailed, no response. I called they acknowledged that there's a problem, and I'm still waiting. My app has become useless. When I try to reset my password, it takes me to the Drive Smart app!. I have never used it!!
I had the same problem late last week, until Saturday. Escort Live is working for me now, but if CS is telling you they are still having problems, that seems like an awful long time.
DriveSmart.com is Cedar's website (seems mostly for dash cams ) but also for Escort Live app password changes.
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  #9  
Old June 3rd, 2021
Lobotico Lobotico is offline
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Join Date: Feb 2018
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Quote:
Originally Posted by mtime View Post
I had the same problem late last week, until Saturday. Escort Live is working for me now, but if CS is telling you they are still having problems, that seems like an awful long time.
DriveSmart.com is Cedar's website (seems mostly for dash cams ) but also for Escort Live app password changes.

The problem is that after doing the reset via Drive Smart, escort live rejects the new password. I have tried countless times.
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  #10  
Old June 4th, 2021
mtime mtime is offline
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Join Date: Jun 2015
Posts: 251
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Quote:
Originally Posted by Lobotico View Post
The problem is that after doing the reset via Drive Smart, escort live rejects the new password. I have tried countless times.
Call (don't email) Escort Customer Service. They will help you straighten out your password issue.

BTW - the DriveSmart app does work for resetting passwords... I've done it.
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