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  #1  
Old January 14th, 2018
abracadabra abracadabra is offline
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Default Max 360c -Escort Live reporting not working?

I started noticing that when my 360c cloud connected via Wifi is reporting an encounter - such as KA or Laser (or Police spotted - via the smart cable button) - this is not sent or showing on the cloud.

I have checked this on several occasions with EL app on the Android and is not showing up even after few minutes

It used to work before... is there a known recent issue with 360c ?


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  #2  
Old January 15th, 2018
mbcls mbcls is offline
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police reported NEVER work since I got max360c when it first released in November 2016 I think. I never gotten police alert, and I report police everytime I see them using the mute button. when I drove by that same spot again, I never got the police alert and it never show up on the EL app.
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  #3  
Old January 15th, 2018
abracadabra abracadabra is offline
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Quote:
Originally Posted by mbcls View Post
police reported NEVER work since I got max360c when it first released in November 2016 I think. I never gotten police alert, and I report police everytime I see them using the mute button. when I drove by that same spot again, I never got the police alert and it never show up on the EL app.
How about the KA or Laser encounters/
does your unit report those? I simulated a Laser encounter, the unit said reported, EL on phone displayed the mark for 30 seconds and then the mark vanished.

The Max360c was connected via phone Wifi (white spped sign) and not via bluetooth.
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  #4  
Old January 15th, 2018
mbcls mbcls is offline
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I gotten KA and laser alert sometime, those are reported by radar detector automatically. but never gotten police alert, those that are manually reported with mute button.
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  #5  
Old January 16th, 2018
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EscortRadar EscortRadar is offline
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Police spotted alerts work on MAX 360c and Escort Live. There is an issue with your reports not showing for you, but others' reports will show.
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  #6  
Old January 22nd, 2018
abracadabra abracadabra is offline
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Quote:
Originally Posted by EscortRadar View Post
Police spotted alerts work on MAX 360c and Escort Live. There is an issue with your reports not showing for you, but others' reports will show.
hi EscortRadar,
I have tried the following on my MAX360c

- Mark a spot via smartcable button - detector says: Reported (EL app is not picking it up)
- Drive out of the area - say 1+ mile
- drive back into the area with the same detector.

Detector says nothing about police spotted.

I would expect it to say - police reported"

Can you please comment on the above scenario ?

Can someone else with a MAX360c try to replicate this?


Thanks!
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  #7  
Old January 22nd, 2018
FloridaDriver FloridaDriver is offline
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Have you tried marking a point on EL and see if it shows up on your EL and 360c? It could be as simple as stale or duplicate session / login token. (Or something Along those lines) Try logging out and back in on your phone.
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  #8  
Old January 22nd, 2018
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EscortRadar EscortRadar is offline
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Quote:
Originally Posted by abracadabra View Post
hi EscortRadar,
I have tried the following on my MAX360c

- Mark a spot via smartcable button - detector says: Reported (EL app is not picking it up)
- Drive out of the area - say 1+ mile
- drive back into the area with the same detector.

Detector says nothing about police spotted.

I would expect it to say - police reported"

Can you please comment on the above scenario ?

Can someone else with a MAX360c try to replicate this?


Thanks!
You may need to restart Escort Live for it to show on the same phone/Escort Live account. This is a known issue. It will show for others. You can use another phone or account to verify.
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  #9  
Old January 24th, 2018
mbcls mbcls is offline
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it' really hard for me to believe reported police is working !
would be really nice if someone did a youtube with max360c, press the mute button to report police, drive back to the same spot, i bet you wont get a police alert.
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