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  #1  
Old February 7th, 2017
ktoonsez@gmail.com ktoonsez@gmail.com is offline
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Default Live Chat

Why is there a link for "Live Chat" on the website when it never works, all it does is just state the hours its open and yet never open during those hours???????????? I need help transferring a used Max II to myself and cannot call on the phone. Please advise
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  #2  
Old February 7th, 2017
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EscortRadar EscortRadar is offline
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Thank you for your feedback. Going forward we will better try to communicate when Live Chat is available.
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Escort Radar customer service is available from 8am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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  #3  
Old February 7th, 2017
ktoonsez@gmail.com ktoonsez@gmail.com is offline
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Quote:
Originally Posted by EscortRadar View Post
Thank you for your feedback. Going forward we will better try to communicate when Live Chat is available.
Thank you
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  #4  
Old February 14th, 2017
icecoldak icecoldak is offline
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LIVE CHAT IS DEAD--it never works anymore for over 6 months I never can get on there to ask a simple question. No since in having a button for it if its never operational.
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Old February 14th, 2017
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FisherPete FisherPete is offline
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As I recall, it's a feature of vBulletin, but requires an additional piece of software to be installed, configured, monitored and administered. If there were an easy way to remove the link, I'd encourage that. I can't imagine there would be a lot of value to most members in having transient conversations.
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Old February 14th, 2017
icecoldak icecoldak is offline
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Quote:
Originally Posted by FisherPete View Post
As I recall, it's a feature of vBulletin, but requires an additional piece of software to be installed, configured, monitored and administered. If there were an easy way to remove the link, I'd encourage that. I can't imagine there would be a lot of value to most members in having transient conversations.
This is the Live chat that for ESCORT Website: never Monitored anymore!

https://www.escortradar.com/
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  #7  
Old February 17th, 2017
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FisherPete FisherPete is offline
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Are you referring to Support? That link works and the support options include a functioning chat.
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  #8  
Old February 19th, 2017
Butcher318 Butcher318 is offline
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Quote:
Originally Posted by icecoldak View Post
LIVE CHAT IS DEAD--it never works anymore for over 6 months I never can get on there to ask a simple question. No since in having a button for it if its never operational.
I recall seeing a post by Escort radar saying they have been short staffed and the live chat option had to go until they get caught up. To bad but I guess rather have quality then quantity.
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