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Old August 13th, 2020
tobiasrokz tobiasrokz is offline
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Cool M1 issues anyone?

Hello, my name is Toby, I live in Grants Pass Oregon I drive for business about 3k miles every month, I use an Escort 360c paired with the M1 dash cam, about 10 days ago my M1 quit working, no lights on whilst it's powered on with the 360c, I plugged it in to my computer green light comes on but still nothing. I plugged it back in with the 360c and nothing no green light. Anyone have ideas? Thank you. Toby
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  #2  
Old August 13th, 2020
flylow7f39 flylow7f39 is offline
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You'll need to call Escort customer service at 1-800-543-1608, option 2. Call right after they open at 9:00 A.M. Eastern time then wait for the pause following the message and use the option for a call back. They are still working from home and are very busy at this time. Once the queue gets full for the day the call back option is gone and you'll have to wait and call back on a different morning. Early is a must!
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Last edited by flylow7f39; August 13th, 2020 at 05:10 PM.
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  #3  
Old August 14th, 2020
JonnyAngle JonnyAngle is offline
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Check the power cable for damage. Does the Radar work?
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Old 4 Weeks Ago
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Maddmaster Maddmaster is offline
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Quote:
Originally Posted by tobiasrokz View Post
Hello, my name is Toby, I live in Grants Pass Oregon I drive for business about 3k miles every month, I use an Escort 360c paired with the M1 dash cam, about 10 days ago my M1 quit working, no lights on whilst it's powered on with the 360c, I plugged it in to my computer green light comes on but still nothing. I plugged it back in with the 360c and nothing no green light. Anyone have ideas? Thank you. Toby
Mine is a little different. Whenever it desires the red light comes on or it seems to cycle off and back on. The Radar detector never shuts off so I know it's not the power cable since it gets its power from the M1. I use mine with the Max 360 and RL 360c.
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Old 4 Weeks Ago
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Esc0rtFan Esc0rtFan is offline
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Make sure that the SD card contacts are clean... Take a air can and blow some air in the slot to get any dust out of there. I am wondering if your connection with the SD card could be the issue.

You may need to send this in for repair.
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M1 Dash cam
Escort Live
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  #6  
Old 4 Weeks Ago
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TBNTX TBNTX is offline
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Quote:
Originally Posted by Maddmaster View Post
Mine is a little different. Whenever it desires the red light comes on or it seems to cycle off and back on. The Radar detector never shuts off so I know it's not the power cable since it gets its power from the M1. I use mine with the Max 360 and RL 360c.
Maddmaster, how are you connecting power-wise. I ask this with a purpose.

I have a hard-wired BT-enabled Escort Live cable, owing to the older detectors that I have. It has been my experience that the EL DW Smartcord will "drop" the connection if any BT-enabled detector is plugged into the M1. For me, I only have to reset my M1 and things are fine. Running the M1 without an attached BT-capable detector isn't an issue.

Please say more.
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If you need immediate help, please call Escort Radar customer service at 1-800-543-1608, option 2, available from 9am-5:30pm Eastern Time Mon-Fri.
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Last edited by TBNTX; 4 Weeks Ago at 10:09 AM.
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  #7  
Old 4 Weeks Ago
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Esc0rtFan Esc0rtFan is offline
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Maddmaster,

Please let us know what happens here. I am curious.
__________________
I use the following Escort Products

Escort Redline 360c
M1 Dash cam
Escort Live
-----------------------------------------------------------
If you need immediate help please contact Escort Customer service by calling 1-800-543-1608, option 2. , M-F 9:00AM-5:30PM EST..
------------------------------------------------------------
To contact an Official Escort Representative/Forum Admin please use this link below.

http://escortradarforum.com/forums/sendmessage.php
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