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Old January 10th, 2018
Jan Jan is offline
Junior Member
Join Date: Jan 2018
Posts: 6
Default Max International software update - When???

Escort Team promised that he works on Max International software update too. That was in 2016 posted here. Now is 2018.
Nothing happend until then.
Max International has a price of $ 895 in Europe. Not cheap.

It has extremely a lot of false alarms in the segment K. GPS locking of false alarms is not accurate always. It seems, often manual locked false alarms are not stored like they should be.

When will Escort Team really tell us, whether he will or he will not provide his customers with updates, that will improve the user experience in the international version of Max too?

Is it fair from you, to promise and then nothing do about it?
I'm asking myself if this is a new - normal western attitude towards customers from other word?
During my military training I had only good experinece with the people over seas.

So, will it be necessary to switch to competition, that listens to users and buy (for the same money) obviously better RD than yours (for example Radenso Pro M)? It is NOT an advertising!!! It is just the fact!

Can you at least now be honest, and without any futher lies, answer just the facts: will we or will we not get update for Max International?

Thank you. Best Regards from Europe.
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Old February 27th, 2018
Jan Jan is offline
Junior Member
Join Date: Jan 2018
Posts: 6
Default Silence - I think I am a ghost

I think I am a ghost. After more than 1 month - no answer from Escort Team. This tell you all about Escort after sales services. For international user: Go and check other product and don't waste your money for Escort products. You can get and you deserve for your money better product and at least better service! You will get an answer. Here you will be invisible.
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Old March 1st, 2018
EscortRadar's Avatar
EscortRadar EscortRadar is offline
Official Escort Rep
Join Date: Apr 2009
Posts: 16,064

I missed this before.

I am not aware of an update coming for MAX International.

Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat
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Old April 21st, 2018
createcoms createcoms is offline
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Join Date: Feb 2014
Location: New Zealand
Posts: 13
Thumbs down

Well there goes the argument for buying off a local Escort dealer.

Think about it:

*I pay more than the US version
*GPS maps aren't updated
*Firmware isn't updated
*Emailed my local Escort dealer since the max now slides off the windshield clip - that was 4 months ago and no resolution.

I'm now watching to see if Escort is taking care of it's US market customers or not, to determine if I buy the US version of the 360c or just jump to another brand. I'm incredibly brand loyal, so once I jump it's probably for good.
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