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  #11  
Old April 17th, 2012
Jesse_w_k Jesse_w_k is offline
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Originally Posted by EscortRadar View Post
Jesse_w_k, we will look into your GPS issue if you send in your 9500ix for the "tune up". Importantly, when you call to set up the tune up let them know that your 9500ix is having GPS issues that need to be looked into. They will note your file so that the technicians are sure to look over it.

Let me know if you need anything else.
Sounds perfect, I will be calling later this week!

I'll respond here if I have any other issues.

Thanks,
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  #12  
Old April 17th, 2012
nar nar is offline
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I guess I should have waited to purchase my 2nd adapter.

I could use a replacement SuperCup (IMO should be included by default), and a recalibration.

I also have GPS issues, but that seems to have been fixed when I forced another firmware update, but I seem to have lost all my TrueLocks.

This is a very good deal!
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  #13  
Old April 18th, 2012
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Originally Posted by nar View Post
I guess I should have waited to purchase my 2nd adapter.

I could use a replacement SuperCup (IMO should be included by default), and a recalibration.

I also have GPS issues, but that seems to have been fixed when I forced another firmware update, but I seem to have lost all my TrueLocks.

This is a very good deal!
Keep backup files of your TrueLocks. See the advanced tab in Detector Tools.
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  #14  
Old April 20th, 2012
Jesse_w_k Jesse_w_k is offline
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Quote:
Originally Posted by EscortRadar View Post
Jesse_w_k, we will look into your GPS issue if you send in your 9500ix for the "tune up". Importantly, when you call to set up the tune up let them know that your 9500ix is having GPS issues that need to be looked into. They will note your file so that the technicians are sure to look over it.

Let me know if you need anything else.
Called today, the guy said $99.95 plus tax as you had confirmed. Told him to add to a note about my GPS and he said no problem. Seemed to go very smoothly....I guess we'll see what happens when I get it back.
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  #15  
Old April 21st, 2012
rshack rshack is offline
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Do we expect the Tune Up offer to still be active when the Escort Live direct wire becomes available?

Also, please forgive the dumb question but I am just now getting up to speed about exactly what Escort Live is: Does having the Escort Live service include Defender Database updates to the detector itself in addition to the additional phone display capabilities, i.e., does it make the separate Defender subscription unnecessary? If it does, can one update the detector via std internet connection without a phone connection (dunno why this would matter, just curious).
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  #16  
Old April 21st, 2012
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azkikr04 azkikr04 is offline
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Quote:
Originally Posted by EscortRadar View Post
The tune up in the mailer includes:
  • Escort Live! for 12 months on compatible models
  • Full unit check-up
  • Latest software installed
  • Complete calibration to optimize sensitivity
  • ESCORT's propietary signal rejection software (TSR)
  • SuperCup windshield mount

In my opinion, unless you already have them, it's worth having done for the accessories alone.
I purchased my 9500IX Oct 2011 and it's in mint condition, do I still need to send in for a tune up ? Is my software should be up to date since it's only 6 months old ?

Please advise thanks

Jerome
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  #17  
Old April 21st, 2012
Jesse_w_k Jesse_w_k is offline
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Quote:
Originally Posted by azkikr04 View Post
I purchased my 9500IX Oct 2011 and it's in mint condition, do I still need to send in for a tune up ? Is my software should be up to date since it's only 6 months old ?

Please advise thanks

Jerome
You can update the software of your 9500ix with detector tools and keep it up-to-date from home. Mine is over 3 years old and does not have the TSR software ( from my understanding the ONLY software that can't be loaded from home ) So they will be installing that for me.

I am also having some GPS issues so I would like to get it looked at. For $100 I will be having my 3 year-old detector looked over, receive another smartcord live and receive another Supercup from Escort.

Seemed like a great deal since I wanted to have it looked at anyways, when I'll practically be receiving $100 worth of accessories and having my detector looked at in the mean time.

Hope that was clear.
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  #18  
Old April 23rd, 2012
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Quote:
Originally Posted by rshack View Post
Do we expect the Tune Up offer to still be active when the Escort Live direct wire becomes available?

Also, please forgive the dumb question but I am just now getting up to speed about exactly what Escort Live is: Does having the Escort Live service include Defender Database updates to the detector itself in addition to the additional phone display capabilities, i.e., does it make the separate Defender subscription unnecessary? If it does, can one update the detector via std internet connection without a phone connection (dunno why this would matter, just curious).
Defender camera alerts are included with Escort Live. We feed this data directly from our servers to your smartphone so you will never need to update Defender when using Escort Live. You also do not need a separate Defender subscription, it's included with Escort Live's subscription.
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  #19  
Old April 23rd, 2012
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Quote:
Originally Posted by azkikr04 View Post
I purchased my 9500IX Oct 2011 and it's in mint condition, do I still need to send in for a tune up ? Is my software should be up to date since it's only 6 months old ?

Please advise thanks

Jerome
I doubt that it needs a tune-up. You can check for updates on your 9500ix using Detector Tools on your computer. The Defender camera location database is updated weekly.

Other than support for Escort Live, there has been no firmware updates for the 9500ix since you purchased yours.
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  #20  
Old April 23rd, 2012
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azkikr04 azkikr04 is offline
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Quote:
Originally Posted by EscortRadar View Post
I doubt that it needs a tune-up. You can check for updates on your 9500ix using Detector Tools on your computer. The Defender camera location database is updated weekly.

Other than support for Escort Live, there has been no firmware updates for the 9500ix since you purchased yours.
Understand thank you.
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2000 Ford Explorer ZR4-9500IX
2004 Mustang Cobra ZR4-9500IX
2006 Ford Expedition ZR4-9500IX
2007 Ford Fusion ZR4-9500IX
2012 BMW 760LI 9500CI
2014 SHELBY GT500 9500CI- PRO
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